Operating
Systems:
· Microsoft Certified in Microsoft
Windows NT Server 4, Microsoft Windows NT Server
4 in the Enterprise, Networking Essentials, and
Windows 98
· Proficient in Windows 95, Windows NT
Workstation, Windows 3.1, MS-DOS, and Macintosh
environments
· Several months help desk experience
with Windows 95, Windows 3.1, Macintosh, and
Windows NT configurations for Internet
connectivity
· Familiar with Linux and SunOS Unix
variants under a C-Shell or X-Window
configuration
· Excellent at general troubleshooting
and optimization of Operating SystemsHardware:
· Experienced with motherboards ranging
from the original IBM PC with 8088 processor to
Slot One Pentium II machines.
· Installed CD-ROM drives, Network Cards,
Hard Drives, and processors at IBM and in
personal machines
· Excellent at general troubleshooting of
hardware problems
Mail / Groupware:
· Proficient with and certified in
Microsoft Exchange Server 5.5
· Experience supporting Microsoft Outlook
Express, Qualcomm Eudora, Microsoft Internet
Explorer, Netscape Communicator in their various
forms for Windows 95, Windows NT, Windows 3.1 and
Macintosh
Network / Communications:
· Experienced and proficient with
Microsoft Proxy Server 2.0
· Experienced and proficient with
Microsoft Internet Information Server
· Experience aiding users with NT RAS
dial-up connections
· Experience aiding users
with Windows 95 Dial-Up Networking connections
· Experience aiding users with Macintosh
dial-up connections by Open Transport PPP,
FreePPP, InterSLIP, and MacPPP
· Experience aiding users with Windows
3.1 dial-up connections with Shiva PPP and
Trumpet Winsock
· Personal experience with TCP/IP
networks in Windows NT, Windows 95/98, and Linux
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